• Live Pain-Free with Insoles Designed For You

  • Save 1000s of Dollars on Insoles Long-Term

  • Keep Your Insoles Looking & Feeling New

  • Do it All From the Comfort of Home

Our family has helped others like you for over 20 years

  • Join

    To join, you must purchase a pair of custom insoles with an annual subscription from our online store. You will then receive a link to complete your digital evaluation, which includes a questionnaire and three pictures.

  • Enjoy

    Within a week, you will receive your pair of medical-grade custom insoles hand crafted by our team. Go out and use them with your work, casual and gym shoes. Enjoy the alignment and pain relief!

  • Refurbish

    Once they wear out, ship them back to us. We will replace the top cover, make any new adjustment you might need, and send you back your pair of custom insoles looking and feeling like new.

All You Need is a Chair and Phone Camera to Complete Your Evaluation

Forget about that impression kit! Find a place in your home with enough space on the floor, and a chair where you can position your legs at a 90 degree angle. Lean Your Phone against the wall, and use your camera timer to snap the three pictures you will need to upload to your digital evaluation. You can also ask someone nearby to help. It should only take a few minutes!

I'm Ready To Get Started!
  • Every member will have access to an advisor who can help them through their digital evaluation and refurbishment process.

  • Our team will always answer your questions and listen to your concerns in order to delivery a custom insole that truly meets your needs.

  • We will donate and/or re-invest 10% of our annual profit into obesity prevention and health programs that improve the life of families around the world.

Understanding if StepsDirect is right for you

Frequently Asked Questions

What is the difference between custom and over-the-counter insoles?

Custom Insoles are made with medical-grade materials by health professionals, after an evaluation, with the intention to adjust your feet into a healthier and more helpful position that will lead to you feeling better overall and preventing injuries in the long-term. They are either made from scratch or adjusted based on your specific body needs and lifestyle. They are intended to last for years, and eliminate back, knee and foot pain within the first 4 weeks.

Over-the-counter (OTC) Insoles aim to provide instant gratification by offering cheaper, accesible and "Squeeshier" options to put inside of your shoes. They are pre-fabricated and mass produced based on the arch heights and materials people usually look for. They aren't made to formally correct any pre-existing conditions and will need to be replaced every 3-4 months to retain the same level of relief and support.

Custom Insoles are your best option if you are experiencing any of the following: Pronation, Supination, Plantar Fasciitis, Flat Foot, Cavus Foot, Arthritis, Diabetes, Tibial Tendon Dysfunction, or are trying to recover from an injury.

What is unique about insoles manufactured by StepsDirect?

  • Hand-Crafted by a Family-Office, Here in USA
  • Medical-Grade Properties and Materials
  • 100% Online Evaluation
  • 65% more affordable than a foot specialist
  • Option to Pay in four interest-free installments if buying once
  • Option to join membership and pay a small annual fee to refurbish annually
  • 10% of profits go back to the community
  • Personalized customer support
  • Unlimited Revisions with a 90 Day Money Back Guarantee
  • Cancel Anytime

What happens if I try StepsDirect Insoles and don't like them?

Your Satisfaction is our top priority.

Keep in mind that if you have never worn insoles before, it might take a few days to get used to them. Try them on with different shoes and slowly begin to incorporate them into your activities. It's ok to feel a bit of discomfort at first, but at no point you should feel pain.

If you keep using your insoles and aren't 100% Satisfied, please contact our team through your account (or the contact form) and we will be happy to email you a return slip and issue you a full refund.

If it is an issue of size or arch height but you still want custom insoles, we will send you a return slip for your existing pair, call you to clarify your needs, and ship you a new pair immediately.

What should I do if I already have a doctor's prescription?

No problem at all! We have over 20+ years experience making custom insoles on behalf of doctors. Therefore, it will be no problem to interpret their recommendations.

There is a field on your digital evaluation where you will be able to upload a picture of the prescription.

Keep in mind that insurance will not cover custom insoles in the doctor's office, nor through StepsDirect.

You can use your HSA/FHA debit card to make the purchase though.

Need more information? Let our team contact you