Welcome to the Family!

Thankyou for trusting us in your journey. We hope you enjoy your new pair of insoles. 

If you have any issues, please email us at theteam@stepsdirect.com. You have lifetime warranty on your insoles for manufacturing defects. Normal Wear and Tear is not included. 

To register for your lifetime warranty, please fill out the following form:


We appreciate your support! We are a small family business, and every order counts. If you want to replace your insoles in the future, just ship your insole back to us and use code REPLACE40 to order your new pair. 

To leave a review, please visit our Website Product Page, or Facebook. We will do a monthly raffle for all customers who leave a review, and the winner will receive a little surprise from us. 

Thanks again for your support! 




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